Their regular responses are We're going to refund without the need of even knowledge what buyer is under-going and 2nd we reorder merchandise for you personally but that will be available in up coming supply slot which might be one full day. And that means you purchase something and await two times for a error by them.
Adjustments in weights are charged to our wallets after which later in orders are extra towards the cart. Now Once i purchased in 2 orders there was adjustment of two rs Every single and one was with the item they mis-shipped then refunded.
View discussion · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 We are very sorry to listen to this, could you please support us with your registered Get in touch with details. We will likely have this checked.
Watch dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We can realize your circumstance. Kindly acknowledge our honest apologies for the inconvenience brought on to you. We have arranged a simply call from our team.
Check out dialogue · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We now have escalated this to our concerned crew, our staff is working on this issue. We can get back for you in the earliest.
This is not sufficient now whatever they did was removed among my product from the checklist devoid of informing me ! I called them numerous periods to obtain it incorporated plus they were being stating its not readily available anymore ultimately they extra it i dont know the way they managed or how they were fooling me just before that! Last but not least now order was provide punctually and shipping male arrived at my handle without even calling me (dnt knw how he got my handle which two times in the past he was not able to get). Now they shipped Incorrect product and delivery boy was indicating item is exact as ordered i dont know how these guys are managing this app! So irresponsible and impolite men ! Lousy knowledge!
Now observe your orders quickly on bigbasket. Introducing 'Get Assistant' to help with every thing that you need to know regarding your active orders. Check purchase position with 'Buy Assistant' proper in the time it is actually placed until the shipping and delivery at your doorstep!
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Look at conversation · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We absolutely understand your concern, we are searching into this concern. We will get back for you with an update soon. You should spare us sometime.
At bigbasket your buying practical experience is our precedence and we might like to understand how we can easily enhance our application together with products and services.
Check out discussion · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience prompted. Could you please aid us with the buy range? We will do our best that may help you.
Animesh Anand Intentionally endeavoring to idiot customers. I placed purchase 2 days back again plus the shipping and delivery dude contacted me only once to confirm my tackle. He was only a society clear of me and he said he couldn’t find my tackle and still left for an additional place without having even informing me. Then i contacted shopper treatment they usually instructed he are unable to occur now so rescheduled my buy to following day early morning slot and i been given confirmation message that I might receive my grocery in early morning slot. Subsequent working day i waited overall day but no connect with no word from them, infact i made an effort to Make contact with them but they no reaction and then later on very last evening in some way contact matured to consumer care and they stated they misplaced buy so would exchange and get and obtain it shipped upcoming working day evening slot !
It will get tiring from time to time to check all the things. Whenever they arrive punctually, they will not have card machine, when they do each, they can deliver expired products and solutions and so forth. here So Evidently there is absolutely no regularity and sincerity in meeting customer demands. Their purchaser care is basically non existent without centralised Management and accountability. So eventually, great deal of notice seekers spoiling the initiative which might have revolutionised grocery shopping.
Now we have supplied you some no cost delivery tokens. The totally free supply tokens are legitimate till couple of days. A free supply token is mechanically utilised every time a delivery charge is because of. So, benefit from the bigbasket expertise a lot more Using the free of charge deliveries!